NOTE : We encourage you to read this to acquaint yourself with what our Health Guarantee covers. Feel free to print this off to be kept as our agreement with you, the buyer.
Once again this is quite detailed with examples of the situations that we're referring to, so it's very plain what we mean. If you care to really know how we do, you will want to read the below. If you don't choose to "understand" how our policy works, please be advised to at least go over the very bottom portion......My Agreement with PuppyLoves in the Adoption of My Puppy. It will apply whether you read it or not. Thank you.
We want to make you aware of what type of a Health Guarantee we are offering with your puppy. First of all, we would like to mention a couple of factors that makes it very unlikely for you to receive a sick puppy from us.
We are very careful to keep our quarters sanitary and this wards off much of the risk of infestation of germs that bring illness. This is extremely important. Secondly, we see that our puppies receive their puppy shots & wormings before leaving us. (Look on the page entitled "Shots & Wormings" to learn what we give each puppy before they leave us.) This helps to root out many, many underlying reasons for little doggies getting sick. Also, each of our puppies is vetchecked by our veterinarian, Dr. Arthur Becker of Beaver Valley Animal Hospital in Beaver City, NE, before being sold. This is of course a requirement by the airlines if we are flying the puppies, but we also do this for those that are picking up their puppy in person. We do this for 3 reasons....
1. To protect you as the buyer....this way you have official documentation by a health professional that your puppy is in fact coming to you in optimal health.
2. To protect ourselves as the sellers....in case there would be those that would unjustly accuse us of selling them sick puppies. The health certificate proves as to the who, when & where of this vetcheck and the certification that the puppy was truly well before leaving us.
3. Most of all to protect the puppy....though we usually can pick up on the fact that a puppy may not be feeling good, if there would be something less common and harder to spot, even if we should miss it, a health professional would know what some of the more subtle signs of sickness would be.
In light of what I've shared with you thus far, you can see that it's not likely that you would get a sick puppy. We try to be very thorough and our vet has a high standard on what he expects in a puppy, too, so that all makes it safer. For example, I've had him turn me down for this small of a reason. He said, "She's more thin than I like. Take her home and fatten her up and she can fly next week." The next week was wondrous for that little gal! She ate gourmet meals out of the can and sure enough, she gained about a lb. and flew out the next week! We have heard back from the people that got her. They've sent us pictures and have never mentioned her being sick since, so it would appear that she's been just fine. But, as you can see, Dr. Becker is careful about letting only the puppies go out that he knows are up to it. Because of all of this, I feel very confident that when I've placed our little puppy on the plane, he/she is up to the trip and going to arrive on your end in a healthy state.
We will not send you a puppy that is having any kind of health issue, unless it's something very small and you tell us you want to go ahead and have her/him come. For example, we've had this happen. This is real life and in playing the puppies wrestle and once in a while one will get a little scratch on an ear, for example. We have called people up about something like that and they said, "Awww, that's alright. Send her on!" But to send you a puppy that has a cough, etc., and never mention a word to you, we will not do that.
If in the unlikely event your puppy would come to you sick, or become sick soon thereafter, if your veterinarian should determine that it is an illness that points back to us, we agree that we'll come to some mutual agreement with you as to compensation, like paying for the medication. If your puppy should develop some kind of sickness within a few months time that your vet would determine to be genetic in nature, we would work something out with you on that. If it's a very small problem then we would feel that our obligation would be much smaller than if it were more serious in nature. Though we do not expect this to happen, if your puppy should expire because of the above described reasons, we may even replace your puppy, depending on the circumstance. We will not pay for the shipping costs of flying another puppy to you though. That would be your obligation.
In the event that your puppy should become seriously ill or expire, we would require the following from you, in order to validate that this is indeed a true situation. We require a statement from your veterinarian, with his heading and signature, stating the diagnosis and/or treatment of this particular puppy. It may be faxed to (308)268-4048. We reserve the right to take it to our vet for his inspection as he will have examined the same puppy before he/she leaves here. Also, he would be knowledgeable as to the terminology of the diagnosis and could advise us, by confirming the seriousness of the illness, etc., and that it does in fact point back to us. I think you would understand why we need this privilege. Obviously, there are those that would ask for free puppies over and over again, with no explanation, and we simply wouldn't be able to arise to the challenge!
Risk to consider in flying your puppy to you......
We desire to be completely up front with everyone and to put things out on the table just as it is. In the past, I had thought that there would be no risk of losing a puppy due to shipping as long as I did all of the preparatory work as I always do. I am very detailed in taking care of all shots, deworming, & Marquis, in making sure that the kennel and everything associated with it is completely clean, seeing to it that there is plenty of dry shredded paper in the bottom and that there is plenty of fresh water(though frozen at first) and puppychow for the puppy during transit. For the smaller puppies, I even give them white Karo syrup in their drinking water the last 24 hrs. to increase their carbs and so their sugar levels will be heightened and be held steady during shipping. Then for those that I'm not sure that that is enough, I even give them Nutrical over their puppychow that goes with them. This is a pure vitamin paste with mega calories, and really gives them sugar, energy and stamina. In fact, veterinarians use this for hospitalized pets that are too sick to eat or drink, and it supplies the needed nutrients to keep them going day after day, so it's very good. We have flown over 300 puppies now. (July 30, 2008) I want to honestly tell you that we did lose our first puppy due to the puppy not doing well with the stress of flying to her new home. This puppy flew on June 6th, 2008, from Omaha, NE, leaving at 7:15am. It went to Minneapolis and then flew on to Missoula, MT, arriving at 1:08pm. This is really not a long transition time when you consider the distance the puppy had to travel. In honesty I would tell you that I had no concerns about her being up to the flights as she was a larger puppy and a very calm puppy. I had always thought that the more calm they were the safer they would be. This may not be true....I really don't know. Maybe it allows the tension to build, without being released and therefore harms the puppy worse. I can't say as I don't know. With this puppy, she even went into her kennel waging her tail as I was petting her and telling her how sweet she was. She acted completely happy and even had a fleece bed, etc, that the new "mama" had sent for her to travel on. The puppy went in and plopped down on it and acted really happy and content. I proceeded to check her in and in the 30 min. or so that that took, she never whimpered or acted upset about being in the kennel. She would come to the door to chew on my fingers, etc. Wendy, her new mama, told me that when the puppy arrived, she noticed that she had vomited and had had diaherra while on her way. Two days later I heard from her new family, and Wendy was crying and telling me that our little puppy had just died earlier that morning. She only lived about 36 hrs. after arriving there. We were all so sad. Wendy had taken her to the pet emergency and they had even used IVs to try to get more fluids in her, but she had weakened too much by then. The vet did all sorts of tests and verified that she had no worms, no parasites, no coccidiosis, and the tests of Guardia, Parvo and Corona all had come back negative. She obviously died from dehydration as they couldn't get her to eat or drink and she just got weaker and weaker. The vet said that there was no known disease. (It was good that the tests did confirm that we had done all that we had said that we had to ready her for her leaving here. Otherwise some would think that maybe we had been dishonest in just saying that we had done such and such and hadn't done it at all. But the tests did prove our having done what we said we had.) The poor little girl simply couldn't take the excitement of the flights to her new home, though I had had no indication that she wouldn't deal well with it. Wendy and I worked together perfectly and they now have another little baby of ours in their home. Wendy was so understanding and realized that it wasn't something where I was at fault. God bless you, Wendy! You're just a sweetheart! But back to what I was saying here, it is possible to lose a puppy due to shipping. We have just found that out. You can see that with the loss of one puppy in over 300 puppies, that is a very small risk, but we want you to know that there is that risk. If it should ever happen again, and we pray it never does, we would not want that individual to think that we somehow didn't take the precautionary measures before sending their puppy, like we would for every other puppy. We do the same for ALL of our puppies....no matter what!
If you should lose a puppy due to shipping related problems like Wendy's puppy, we will offer you another puppy in place of that puppy, if you will pay the shipping costs. But this is what we ask.......PLEASE understand that we will never send a puppy that there is any question of that ever happening to. If it does ever happen again, we have not intentionally murdered your puppy! You wouldn't believe the calls and emails we get sometimes. The charges are sometimes so outrageous that we have to shake our heads. Somehow, even though in my heart I know that the person is even being rediculous(sorry!) and they have no grounds, I always feel terrible and I feel so bad. So if you know that you cannot work with us courteously with a hard situation like this, IF life should throw you and me a curve ball in this adoption, please be nice enough to look elsewhere. I mean this only kindly, but I can only take so much stress myself! If you can understand that sometimes things don't work out like we plan them and there can be details that would be out of our jurisdiction, and if you are willing to work something out with me in a mannerly way, then we welcome you with open arms. But if it's too much for you to deal with, then yes, I agree. It's too much for me, too.
We will not pay for the following.....
1. Regular, routine vet care and vet visits.
2. Any further shots such as the 4 months rabies shot.
3. Any puppy illness that is considered to have been contracted after leaving us.
4. Any "normal" situations such as the following -
A. We worm our puppies 2 times before they leave us, but we cannot guarantee that they are worm-free. That is our goal, but maybe you're aware that a dog can be worm-free and make one trip outdoors and all of that can change. So we will not guarantee that there will be no worms, though we promise you that we will worm your puppy after the schedule that is laid out on the "Shots & Wormings" Page.
Incidentally, it would be good here to tell the telltale signs of worms. This way if worms become a problem, you can recognize the signs. Many times if a puppy's tummy protrudes more and is very rounded, even hours after he has eaten, that can be a sign of worms. Another sign is if the puppy has a very runny, loose, bloody stool. It can be to the point of being watery and quite bloody. In a case like that a veterinarian should be consulted. He may just want you to bring a stool sample in, and in testing it they can verify the cause of it. Since Coccidiosis also produces a bloody stool it is sometimes necessary to do the test in order to know how to treat it. Neither is very serious but yet shouldn't be let go. Sometimes it would clear up on it's on but other times it would cause the puppy to lose weight. That is a risk you don't want to take.
B. Coccidia is something that is in the intestines of every puppy, just as we humans have good yeast vs. bad yeast or good bacteria vs. bad bacteria. As with us, when everything is in balance, it's all normal and good. With the coccidia, if it goes above a certain range, than the puppies can get an intestional infection called Coccidiosis. This is unfortunately very, very common. If this occurs, there will be bleeding in the stools and it will get worse and not go away after a day or two. Though it occasionally can be fatal if let go on and on, typically a couple of days of determining that this is what you're dealing with, isn't that critical. In that case, the vet would do testing on a stool sample and after verifying that that is what it is, they would prescribe Albon. It's given 5-7 days in a row, either by tablet or liquid and commonly costs only $10 - $12, so that's not so bad.
C. Loose bowels right after the puppy flies to you. This is a common complaint, and so let me explain how it is. The puppies digestive systems are very small and because of this they're just more delicate. I've talked with my vet various times about this and this is what he tells me. Just the excitment of change, like an airplane ride, or even just going to a new home, can cause their food to digest more quickly, which loosens their bowels. I would say that it happens in 7 out of 8 puppies, it's that common. After 24-48 hrs., their bowels have returned to normal. I've asked Dr. Becker if there is something I can give the puppies to keep this from happening. He says, "No, because there is nothing wrong to treat." He is insistent on that as I've asked more than once. People tend to hit the ceiling if they don't realize that this is "normal" and they think that something is wrong with their puppy. But yet they'll say, "Oh, no! The puppy's not laying there like he's sick. He's up running, playing and eating like he feels good!" I've just urged them to give the puppy a few hours. A lot of time, 12 hrs. is all it takes. Not all vets are honest and we've had situations of this kind where someone just rushed a puppy to a vet emergency and the vet told them they needed hundreds of dollars of tests, etc. and scared the person half to death. This is so much a "normal situation, I felt that I needed to make you aware of this. More can be read about this on the Page entitled "Preparation & Puppy's Arrival". You will find it on the lower part of that page under the caption "Just so you'll know...". Contact me with any other questions that you may have. Thank you.
D. Common puppy illnesses that can come upon them literally overnight. Here's an example. Ear mites is something that our vet always checks for before the puppy ever leaves here. He can determine that there is no such problem, but there is always the slim possibility that just in allowing the puppy to use the restroom in the grass of our yard before leaving for the airport, a mite or flea or gnat could jump on the puppy. Though we don't knowingly have any of these, this is real life and almost anything can happen! All that would have to happen is for one little critter to go in the ear and literally in a couple or three days it has multiplied until you have an earmite diagnosis. Or the same puppy could go to the airport without a mite or such like, only to have one jump on him through the vent holes of the kennel from another dog or cat that may be traveling in the same live animal compartment of the airplane. Another possibility is a mange mite from who knows where. Though we would like to, we cannot possibly remove every possibility of real life situations taking place. Just to show you how something like mange can get started, we had a pug back in the past. He has been gone for a good while now. All at once he started scratching and losing his hair. We ended up having all of our dogs treated for mange to insure that none of them would get it later. The only thing that the vet could come up with on how that pug got mange was that that kennel area was in an area where coyotes are prevalent. We've seen them there and so have our neighbors, almost nightly. Though on the other side of the fence, the vet thought that possibly a mange mite could have jumped from a coyote onto our pug through the fence and bam.......we've got the problem! We were grateful that with giving two injections to every adult in our kennel we eliminated what could have possibly become more of a problem. We do not know of another way that a mange mite could have gotten close to our dogs, but this is how easy this can happen. Like stated above, that was way back, and we've had no mange issues since. This is not a recent story. We went back in the archives for that one! :o)
This would also include things like staph, viral & bacterial infections. I'm thinking in particular about skin infections. It may look like a little rash with bumps, but when scraped and tested could come back with a diagnosis of the described. Keep in mind that no matter how clean any room of either your or my home is, there are still viruses, bacteria, etc, that cannot been seen with the naked eye. Healthy dogs and humans will not contract illnesses generally from such microbes, but keep in mind that all it takes is for there to be a little scratch on the skin and if that particular microganism should enter the skin there you would have a problem. So is the case with these mentioned possibilities. These possibilities are always floating around in the air, etc, and could give a healthy puppy a cause for a need for a vet's care and medication. It's just the way it is. Though this doesn't happen commonly, we want you to know that it's possible and we cannot possibly cover all of that risk, too. It can happen in shipping between our place and yours and not be our fault at all, I'm sure you understand that.
With each of the above described in this section, if a puppy were to contract any of the above illnesses, none are life threatening but would need medication to clear it up. This would be your responsibility.
E. Sickness Due to Shipping. Though we do not anticipate your puppy becoming very ill because of the stress of flying to his/her new home with you, we want you to realize that it can happen. If a puppy is sick from motion sickness, etc, after arriving and continues to vomit and have diaherra, it will be your responsibility to have him evaluated by your veterinarian and the proper health care administered. This is a rare situation but does happen.
Let me elaborate a little further along this line. I would say that one in ten puppies that flies has a nervous stomache even for a few hours after arriving and has to be bribed back into eating. They may be up and about, but when they see food and water, they refuse it because they are afraid that they'll just throw up again. Here's a couple of points to remember and these are very important!
Tips on how to get a sick or nauseas doggie eating again
....information we learned from our vet. It works!
(see Section b)
a. First of all, a puppy will need to start drinking water at least within 3-4 hrs after arriving or the puppy will get dehydrated. By another 24-48 hrs. a puppy can expire just from dehydration, so water is a must, though you can give it 3-4 hrs. Also, as long as the puppy is voiding, you know that he is not dehydrated.
b. Secondly, if you need to bribe the puppy into eating again, here are some tips. Usually this is not needful, but it's really good to keep it in mind, in case you need it. These are foods to feed a dog that needs to start eating again, whether it's a puppy or adult dog, and whether it is for a post-flight situation or even for a dog that's been very ill. These foods are pure protein and so are instant energy for the dog, and also they are somewhat bland and therefore will rest well in their tummies.
1. Their favorite is deboned, boiled chicken, with just a slight bit of broth. No need to salt it or anything. Just boil until tender and take off of the bone and pull or cut into bite size pieces. I have added just a little bit of rice sometimes, but you mainly want chicken. They love....I mean LOVE this!
2. They love cottage cheese, right out of the carton!
3. They love scrambled eggs, but not as well of the two above.
Sometimes after giving them any or all of the above, they will so love it that they will not want to return to plain puppychow. The trick there is to start adding the puppychow in with the other food, making the puppychow more and more until you get them back on the dry food. If your puppy arrives and still won't eat 6 hrs. later, I would use one of the 3 above options. A puppy, especially a little miniature or a little beapoo, do not have a lot of weight to work with and you don't want to let them lose strength until it's a fight to bring them back up to full health.
It's important that you understand that our policy is to consult with our veterinarian, and then we follow his advice on whether the situation we are considering is something that we are liable for. With the 40+ years of experience that our vet has, if he can show us that we do not rightfully owe someone reimbursement, we will not be paying that bill. Dr. Becker is wonderful and even takes time to show us in his medical books about diseases/illnesses and what are common situations. When it's there in black and white that something is normal, we will take it as such. When Dr. Becker is clear in explaining why we would not owe for something, we do according to what he advises. This is our policy....always!
In kindness to you.....to make you aware.....please protect yourself!
In this day, when there are scammers and quacks(excuse the term!) of every sort, it's incredible to us the ways people that are selling or buying puppies can be taken for a ride, and they're then left footing the bill. It's horrible and there is no excuse for it, but as you know, it's very much a reality. I receive calls and emails from scammers almost every day. No doubt they get my information from my website. Fortunately, after doing this a while, it becomes quite obvious which messages are from such individuals.
For you as the buyer, there are two main risks.
1. Someone that uses pictures of puppies that they find online, claiming that "these are my puppies. Please send money to me and I'll give you free shipping" or something like that that sounds just too good to be true. I found a yorkie one time for $1 and free shipping. No way! There's no way someone could afford to do that! For fun, I sent them an inquiry and asked them if the puppy was still available and if so could I have more pictures as they only provided one. I got an email right back and it said, "Yes, the boxerr pupppiess is still vailable. Hre's the photoes. Pleese wire money soon. Other byers wanting this pupppie!" Yep, a scammer! I didn't correspond any more.
2. And the second risk to you the potential customer is by far the one we "see" the most. I've hestitated to include this on my website for some time but it's so unbelievable what we see that I am posting a warning! The great risk referred to here is of veterinarians that are not in their profession for what good they can do you and your pet, but rather what they can make in dollars and cents! Sounds unreal, I know. But unfortunately there truly are some like that.
First of all, I want to say God bless all of the true veterinarians that have a heart full of goodwill. We have been soooo blessed as God has provided us with 2 such veterinarians. Dr. Becker and Dr. Moline have proved by their sacrifice and wonderful service that they truly care about us and our doggies, whether adult or puppy. They are wonderful and I don't know what we'll do when they do retire! They are the best! I am confident that there are many such veterinarians across the country and I am so appreciative of their hard, honest work for us and our pets. The world's a better place because of them and I truly am grateful!
But....PLEASE, be aware that not all veterinarians are true veterinarians at heart. I do not desire to offend anyone that is doing a competent job in this profession, but I need to post a warning that the risk out there is so unbelievable that you as a potential puppy buyer need to be aware. Please check with someone you trust that can recommend a vet to you that they know is honest. We cannot stress how important this is.
We have so many customers out there that have been taken advantage of in a horrible way, that can testify to how terrible it is to lose hundreds of dollars or more to vets that used scare tactics on them. Please don't let it happen to you!
Examples of those who have told us what happened to them.
If this has happened once, it's happened a couple of dozen times to those that have gotten our puppies. A puppy flies in, the new puppy owner already has a vet visit scheduled and so they take their puppy in to be checked. The vet says, "Due to the flights, the puppy's somewhat dehydrated. I will need to give him fluids by IV." Customer after customer has said that their puppy acted fine and even wanted to drink water from a bowl, but they were so scared that their puppy was sick though they couldn't see that at all by it's actions and so they agreed to the fluids being administered. One lady told me that she wanted to know if she could just let the puppy drink since he was doing so. The vet looked at her and said, "Sure, but do you want to take the risk of the puppy not getting enough fast enough? By IV we can get it in there right now and right where we want it." She didn't want to hurt the puppy so agreed to the fluids. One bag and her bill was right at $200! The worst bill we have seen for this is around $600! I know as a dog breeder that purchases these bags of waters to use myself at times, they cost $4 to $6 per bag!
Another young man didn't think his puppy was eating enough the day following the puppy's arrival and took the puppy in to an animal hospital. The vet told him that the puppy's glucose levels had fallen(which happens if doggies or humans haven't eaten just recently!) and that the puppy had parvo. She said that, "I will keep your dog here for a few hours and make sure he is eating again properly and you can take him home probably even yet this evening." The puppy was released as expected as the Dr. said that the puppy was eating vigorously. The puppy went back home with a $361 bill. Anyone that knows anything about parvo knows that that is not how parvo acts! A puppy with parvo is seldom saved from what my vet tells me. They are so weak from vomiting and having diaherrea that there is no way that you can take the risk of further stressing them by making them eat anything. All nutrition has to be done through IV. This puppy just went from not eating to well earlier in the day to eating like a little pig and supposedly they cured him from parvo. Dr. Becker says that there is no way that any vet with any training at all would believe that.
Another young woman call me crying so uncontrollably that she could hardly speak. She let me know that her puppy that had arrived that day by plane would be dying soon and suffering terribly until it died. She said that it had heart problems and was in awful shape though it was running around playing and all. She then put her vet on the phone. He said that in listening to the heart beat, it was possible that there may be a heart murmur and if so that could be bad news. I asked him, "Did you say'may' have a heart murmur? Is it even definite?" He said, "No, we don't know that it is a heart murmur, but it's just as likely that it is and if so it could be fatal. This could be really, really bad. There is much testing that will have to be done and there could be much surgery and much medication needed." I urged him to tell her that this wasn't even a confirmed thing yet and that her puppy wasn't definitely going to die. He said, "Well, I don't know that though." I said, "But you said that you don't even know that it does have this problem. She's crying in such a way I can hear her now. Can't you give her some hope that her puppy may be okay afterall? She's going to think I'm just saying it. Please give her some hope." He obviously didn't though because she had a bill for over $1100 for just that one visit and the puppy wasn't even hospitalized! It ended up that the puppy grew a little more and what had sounded like it might be a heart murmur was a perfectly healthy little heart, just young and harder to hear when he listened at that young age of 8 weeks!
Another lady took her puppy in for an exam the morning after receiving her puppy in our state. They did a urine test and found struvite crystals. They scared the poor woman so badly that she paid out over $161 just for an x-ray, special dogfood and another visit thinking that something was bad wrong with her puppy. When Dr. Becker looked at the test results that they had faxed to us, he said that there was nothing wrong with the puppy. Nothing even needed done for the puppy and that struvite crystals are a normal "thing" to be in a dog's urine. He explained that if it's high enough, it can indicate that the dog has an intolerance to the dogfood she is on, and therefore the dogfood should be switched. If it's even higher than that, there could be an indication of kidney stones. Dr. Becker said that the reading was not even high enough to warrant a change in diet, let alone the additional tests, etc. He said that she was fine and that "this is a city vet that is 'milking' the situation to bring in the money. I don't for the life of me understand why anyone would do something like that!" He was shaking his head disgustedly.
There are many other stories that could be told, but you get the idea. It comes down to this. Each individual needs to use wisdom in choosing their veterinarian. Do not go by the fact that a particular clinic has the largest ad and their clinic is the most fancy. Talk to someone who knows vets in the area. This is the safest way.
If you get information where it's being recommended that much money be spent on health care, please get a second opinion. It's possible that it's something that isn't even needed at all. And if so, it would be good to know from two different places what the pricing is so you have a choice in how much you pay.
Please understand this!!!!! I feel so bad for individuals that get bit but I cannot pay bills for this person and that person just because I feel sympathetic towards them in that they were taken advantage of. This happens soooo much that I'd literally be paying bills like this every couple of weeks and I can't do that. We will not be paying bills unless there is fault on our side. We are asked for help on bills like this every couple of weeks and though we feel sorry for the individuals, we simply cannot shoulder this. We cannot choose your vet and so since that is your choice, it is also your responsibility to pay the bill if you choose to follow your veterinarian's advice, even if the treatment/tests weren't needed at all!
Just remember that we will not pay any bills where there is proof in black & white that a disease/illness acts a particular way and the story we get is completely different. Also, we will consult with our vet before we pay any bill....that's just the way we do. If there is proof that it's just a situation once again of a vet taking advantage, though our hearts want to be helpful, we simply cannot and will not be paying any of those bills. Dr. Becker is a very honest individual and we trust his judgment with his 40+ years of experience. If he sees us as being liable(and he would be the type that would tell us that) we will definitely pay what is our rightful part. But if not, we will not be paying for such bills. Period.
So.....please be careful! Just so you'll know how common this is, I would say that this happens to at least one puppy in every ten puppies we have adopted out! The big city vets seem to be the most likely to take advantage so beware. I'm sure that there are more big city vets that are honest than not, though! Again, I am not desiring to cast doubt on the whole profession! Thank you for considering this matter with us.
My Agreement Statement with PuppyLoves in the Adoption of My Puppy
I understand that in the adopting of a puppy from Evelyn Smith of PuppyLoves, the following will be the agreement.
I understand that I will be responsible for the general health care of my puppy from the time the puppy has left the Smith's. Because conditions such as ear mites, mange, skin infections, worms & parasites can be contracted from anywhere and at anytime, no matter how clean the premises, I relieve PuppyLoves of any obligation in such cases.
I also understand that ear infections, bacterial intestinal infections, coccidiosis, high levels of struvite crystals in the urine and such like are common problems that puppies can have and that this would also be my responsibility to have treated.
I agree that PuppyLoves is only obligated to insure that a healthy puppy leaves their premises to come to me, whether by auto or by plane. One that has shown no indication of illnesses and has been vetchecked. The puppy is also to have had it's shots, dewormings and Marquis, and a current health certificate. The only way that I could receive a puppy with any health issue whatsoever is if I agree to assume the responsibility for some health issue that is going on that I've been notified of.
I also understand that PuppyLoves will only be responsible for the medication if a puppy I have purchased just recently from them has a disease/illness that my vet has determined points back to the Smith's for some reason. This will only be if I have submitted the receipts by faxing them to (308)268-4048. I understand that Evelyn Smith has the privilege of discussing the validity of this particular health situation with her veterinarian, Dr. Arthur Becker of Beaver Valley Animal Hospital, Beaver City, NE. I understand that I cannot expect reimbursement for the vet visit as well.
It is understood that I accept responsibility for choosing my own vet, even if it would prove to be a poor choice that I had made. If I choose a vet I understand that I am responsible for his fees whether they are reasonable or not. I also understand that if I choose to take a particular vet's advice and I should learn later that I was taken for a ride and have a horrible bill because of my mistake, this would all be my own responsibility as it is my responsibility to find out that the vet I choose is legitimate and trustworthy.
If the puppy I receive from PuppyLoves should have a congenital problem, or if this situation be so serious that the puppy should expire, I understand the following to be the agreed upon understanding between us. I would need to fax the test results and any receipts to (308)268-4048. I will not be reimbursed above the purchase price of the puppy, and therefore I need to consider carefully what tests and treatments I authorize. I may in a situation like this be allowed the choice of either a free replacement puppy or the reimbursement for the bills I have incurred. I understand that I must furnish all of the needed paperwork as mentioned above before I expect a solution to be offered me. Not until then will I expect the Smith's to discuss this with me. I also understand that I am to be courteous and reasonable in my dealings with PuppyLoves in such a situation or they may disregard my calls and/or emails.
I understand that the only way that I can bring a lawsuit against PuppyLoves is to file it in the Furnas County Court, in Beaver City, NE, and that I would be responsible for my transportation costs.
I understand that when I have determined that I am ready for the experience of adopting a puppy, I am ready not only for all of the new found joys but I am also mature enough to take on the responsibility and risk of the experience not always being as pleasant as expected. I understand that PuppyLoves will do all within their power to make it a perfect pet adoption for me, but I also understand that there are things that could be beyond their control. I therefore resolve to be a responsible adult and work with the Smith's in the event of any complications, whatever it may be.
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Your Name Date
Signed above agreement may be sent to Evelyn Smith, P. O. Box 39, Beaver City, NE 68926 or may be faxed to (308)268-4048. Even if a copy is not received by PuppyLoves, this is the understood agreement in your initiating a pet adoption. Thank you!
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